Terms & Condition

Please go through the detailed Terms and Conditions before using this website. Your use of the website indicates you acknowledge all the Terms, Conditions and Privacy Statements provided hereby. If you think you cannot agree with our Terms, Conditions and Privacy Statements, please refrain from using the website. From time to time, we may update the information so you are requested to keep yourself informed of the new policies, statements, terms and conditions. KX Transports reserves the right to deny access to any user violating the policies, statements, terms and conditions. “The Company”, “We”, “Us”, “Our”, “Website”, “System” will refer to KX Transports. “You”, “Your”, “User” will refer to Customers and Visitors.

Intellectual Property

The website is controlled and operated by KX Transports. All the materials (images, infographics, videos, writings, designs etc.) of the website are under the authority of KX Transports. You are highly discouraged to use any of our names, trademarks, logos, copyright and any other rights. You are not permitted to modify, transmit or copy any of the web contents (images, infographics, videos, writings, and designs) either electronically or using any form of technology. You will be legally barred if you are found to use our content without our consent.

Agreement

As you are using the website, you agree that you will not use any of the web contents (images, infographics, videos, writings, and designs) from the website in a way that may breach legal constraints. If you want to use our web content (images, infographics, videos, writings, designs, etc.), you should seek written permission from the KX Transports authority.

Disclaimer of Warranties

KX Transports, including its affiliates, directors and employees, do not warrant that all information provided is error-free. Materials might not be error-free and may contain technical inaccuracies. Materials are provided based on “as is” and “as available”. We accept no liability for any damages and losses for the content on the website for anybody. The website might be integrated with third-party and KX Transports has no bindings with third party website development. In such a case, users have to use it at their risk. KX Transports is not responsible for links to and from this website used by a third party or any other means. You will use the website at your sole risk and responsibility. You are responsible for any damage to your computer or other devices.

Registration

To access all our services on the website, we suggest you register with accurate information. Information will include your name, password, address, contact number, emails and others. It is your responsibility to safeguard your information including your name and password. You can change or update your information anytime according to your convenience. But make sure to have an accurate and updated account. KX Transports reserves the right to terminate your account in case of any activity violating our terms and conditions and legal bindings.

Privacy Policy

We collect your information not to resell. We are concerned with your privacy. Our advanced technological infrastructure ensures you a secured digital platform. We collect data for our internal purposes which include market research, customer cluster and preference, geographical locations, and many more. Some information is automatically collected as we have visitors to our website. This information includes IP address, location, device ID, device type, type of browser, operating system, date and time of your visit. Cookies and web beacons are used to track visitors.

Security

As we are concerned with our customer's privacy, we integrated the most sophisticated technological infrastructure and advanced security measures. We will never disclose any of your information to a third party. We may provide your information to our internal processes if any. For example, any affiliates related to KX Transports operations and for any legal bindings.

Data Retention

We will keep your data till it is necessary for our internal procedures. If your data is no longer required in our processes, we might discard those.

Modification

Due to changes in business strategies and policies, we need to keep ourselves updated with the flow. In such cases, our policies will change from time to time. New policies will be effective as soon as it is published on the website. Please keep yourself updated with the updated policies.

How Can We Help You?

KX Transports solely own all the content and related materials including images, infographics, videos, writings, designs etc. of the website and thus any party is discouraged to use our trademark, name, logo, or modify, transmit or copy any of the web contents.

Data retention means the storing of information for a specified time. It is primarily relevant to businesses that store data to provide services to their customers and comply with government or industry regulations.

The type of information we may collect from our visitors for the enhancement of their user experience of the website and other technical purposes may include IP address, device type, device ID, type of browser, operating system, location, date and time of visit, etc.

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Privacy policy

We respect your privacy and ensure the security of your information. By using the website, we acknowledge that you allow us to use your information and at the same time accept the privacy policy. If you cannot agree to our policies which are mentioned here, refrain from using the website. Please read to know more about our privacy policy. “The Company”, “We”, “Us”, “Our”, “Website”, “System” will refer to KX Transports. “You”, “Your”, “User” will refer to Customers and Visitors.

Data We Collect

As you create an account on the website, you provide your name, email, address, contact number, payment information, and financial information. There is little information that is automatically stored in our system like IP address, device, date and time of website visit. This happens as we use cookies and web beacons.

Data We Use

We use your data to enhance our services. We can locate our customers, their preferences and geographical location. We also use the data for our analysis and research. We keep this information to communicate with you and to process any orders from you.

Data Retention

Your data is safe and protected here. We will store those until we need them for our internal purpose. We can retain the data longer as per our procedures.

Data Security

Our advanced technological infrastructure is providing us with the security of international standards. Rest assured. Your data is in safe hands. We will ask for proof of identity to disclose your information to you too. But, we cannot guarantee the security of the web, system, servers, device and database we regulate.

Data Update

Data can be updated with proper proof of identity. We request you to provide accurate data.

Data to the third party

In the case of logistics, we need to provide your data (address, contact number) for smooth processes and as we will collect payments from multiple payment streams, we need to provide them with the information (name, financial data) too. For any legal bindings, if it is necessary, we will provide your information.

Modification

Due to changes in business strategies and policies, we need to keep ourselves updated with the flow. In such cases, our policies will change from time to time. New policies will be effective as soon as it is published on the website. Please keep yourself updated with the updated policies.

How Can We Help You?

A privacy policy is one of the most important documents on any website. It details the website’s actions regarding the information collected from visitors. Visitors should read the privacy policy clearly to be cautious about not only the personal data, but also about not misusing the information of the website.

Data security means the protection of digital information from unauthorized access, theft, or any kind of corruption throughout its entire lifecycle.

Our list may include the user’s name, email, address, contact number, device IP address, device name, date and time of website visit etc.

You are requested to refrain from providing any false or misleading information on the website.

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Payment policy

If you proceed to use the website, you are expected to abide by the cookies policy. Here, “We”, “Us”, “Our”, “Website”, “Site”, and “System” will refer to KX Transports and “You”, “Your”, “User” will refer to Customers and Visitors.

Delivery Locations

KX Transports is delivering to the entire Dhaka Division and all the major Metropolitan Cities throughout Bangladesh.

Inside Dhaka Metropolitan

Normal Delivery:

Normal Delivery Inside Dhaka Metropolitan
Parcel Weight Delivery Time Charge (BDT)
1kg 24 to 72 hours 70
1kg + 24 to 72 hours 70 + (20 x per kg)

*Customers have the privilege to negotiate the pricing for parcels that are more than 5 kgs.

Urgent Delivery:

Urgent Delivery Inside Dhaka Metropolitan
Parcel Weight Delivery Time Charge (BDT)
1kg 24 hours/ Next Day 80
1kg + 24 hours/ Next Day 80 + (30 x per kg)

*For same-day delivery, the order must be placed before 11 AM, or else the product will be delivered the next day.

On Demand Delivery:

On Demand Delivery Inside Dhaka Metropolitan
Parcel Weight Delivery Time Charge (BDT)
1kg 8 hours 150
1kg + 8 hours 150 + (50 x per kg)

 

Dhaka Division (Sub areas outside Dhaka Metro)

Normal Delivery:

Normal Delivery Dhaka Division (Sub areas outside Dhaka Metro)
Parcel Weight Delivery Time Charge (BDT)
1kg 3 to 5 days 120
1kg + 3 to 5 days 120 + (30 x per kg)

*Customers have the privilege to negotiate the pricing for parcels that are more than 5 kgs.

Urgent Delivery:

Urgent Delivery Dhaka Division (Sub areas outside Dhaka Metro)
Parcel Weight Delivery Time Charge (BDT)
1kg Next Day 150
1kg + Next Day 150 + (50 x per kg)

*For same-day delivery, the order must be placed before 11 AM, or else the product will be delivered the next day.

On Demand Delivery:

On-Demand Delivery Dhaka Division (Sub areas outside Dhaka Metro)
Parcel Weight Delivery Time Charge (BDT)
1kg 24 hours 190
1kg + 24 hours 190 + (50 x per kg)

Outside Dhaka Division (inside the country)

Normal Delivery:

Normal Delivery Outside Dhaka Division (inside the country)
Parcel Weight Delivery Time Charge (BDT)
1kg 3 to 5 days 120
1kg + 3 to 5 days 120 + (30 x per kg)

*Customers have the privilege to negotiate the pricing for parcels that are more than 5 kgs.

Urgent Delivery:

Coming Soon.....

What are the modes of payments?

We incorporate nearly all available modes of payment system for the convenience of the merchants. These include Cash, Mobile Financial Services (bKash, Rocket, Nagad, etc.), and Bank cheques.

What are the charges for Cash On Delivery (COD)?
Cash On Delivery (COD)
Order Types Areas Charge (BDT)
Order value = BDT 2000 or Less Inside Dhaka Metro 1% of parcel’s price
Dhaka Division (Sub areas outside Dhaka Metro) 1% of parcel’s price
Outside Dhaka (inside the country) 1% of parcel’s price
Order value = BDT 2000 + (more than BDT 2000) Inside Dhaka Metro 1% of parcel’s price
Dhaka Division (Sub areas outside Dhaka Metro) 2% of parcel’s price
Outside Dhaka (inside the country) 2% of parcel’s price

*Delivery charges are subjected to negotiation depending on the type of business and the quantity of the daily order.

*No return charge is applicable for any delivery

How Can We Help You?

24 to 72 hours, in other words, 1 to 3 days.

For a parcel 1kg or less the charge is BDT150, and for a parcel weighing more than 1kg, an extra BDT 50 will be added per extra kg with the original charge.

On-demand delivery service ensures delivery within the shortest possible time. For example, inside Dhaka Metro and on-demand delivery will be completed within 8 hours, for inside Dhaka division (sub areas outside Dhaka Metro) the minimum delivery time is only 24 hours.

COD stands for Cash On Delivery. It is a payment method that allows a customer to make the payment after receiving the parcel(s).

KX Transports is highly flexible about payment modes for the convenience of our customers. At the moment we allow cash, mobile financial services (bKash, Rocket, Nagad, etc.), and bank cheques.

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Cookies policy

How Can We Help You?

Internet cookies or HTTP cookies are created precisely for web browsers to track, save and personalize information regarding a user's session or the time the user spends on a particular website.

Cookies are mainly used for providing customized, enhanced and streamlined user experience.

There are ‘session cookies’ (used during navigation of any particular website) and ‘persistent cookies’ (lie inside the computer indefinitely with or without an expiration date). In terms of origin, cookies are of three types: First Party cookies (generated by the parent website), Third-Party cookies (created by different website) and Zombie cookies (generated by 3rd party website with unlimited expiry date)

Yes, it is completely safe to accept cookies offered by KX Transports website.

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